Article
How to Restart Instagram on iPhone or Android
Restart a frozen Instagram app on iPhone or Android. Try closing and reopening it, phone and app updates, Android cache, and careful reinstallation.

If Instagram freezes, stops opening, or shows an old screen after you switch back to it, start by closing the app and opening it again. That is the ordinary meaning of restarting Instagram. You do not need to delete your account or uninstall the app to try this first step. If the problem continues, restart your phone, check for updates, and work through the device-specific options below.
This guide is for the Instagram mobile app. Exact menu names can vary by phone model and operating-system version. A temporary service issue can also affect many people at once, so repeated reinstalls may not help if Instagram itself is unavailable.
Quick answer: close Instagram and reopen it
On an iPhone, open the app switcher, find Instagram, and swipe its preview away. Return to your Home Screen or App Library and open Instagram again. Apple's app troubleshooting guide recommends closing and reopening an unresponsive app before moving to a device restart, updates, or reinstallation.
On Android, open the recent-apps view and dismiss Instagram, then launch it again. The gesture or button used to show recent apps depends on your phone. If that does not change anything, some Android phones offer a Force stop control in Settings under Apps and Instagram. Google's Pixel app troubleshooting guide includes force stopping an app as a separate troubleshooting step. A force stop closes the running app; it does not delete your Instagram account.
Give the app a moment to load after reopening. If one post, Reel, or message remains stuck while the rest of the app works, first check whether the problem is limited to that item. Repeating the same close-and-open cycle many times is unlikely to add useful information. Move to the next check instead.
Restart the phone if the app still freezes
A phone restart can help when several apps are misbehaving or Instagram keeps failing as soon as you reopen it. Turn the device off and on using its normal power controls, then try Instagram once. Apple's iPhone app guidance and Google's Pixel app guidance both put a device restart early in their troubleshooting sequences.
Restarting a phone is different from resetting it to factory settings. You only need the normal power-off and restart action here. If the screen is frozen and the usual control does not respond, use the instructions for your specific device model from its manufacturer rather than following a button sequence written for a different phone.
Check your connection and available storage
If Instagram opens but the feed, messages, or media do not load, test another app or website on the same connection. Try a different available connection if appropriate. A connection problem can look like an app problem, and a restart alone will not repair the network. Avoid repeatedly changing account settings while you are still trying to identify whether the connection works.
Also look at available device storage. Very little free space can interfere with app updates or normal app operation. Google's Play troubleshooting guidance includes a connection and storage check when an app cannot be downloaded or updated. If storage is low, remove files you no longer need using your phone's normal storage tools. Check what each action will erase before confirming it.
These checks are useful because they separate a loading failure from an app that cannot launch at all. If other internet-based apps load normally and Instagram alone fails, continue with the app and operating-system updates below.
Update Instagram and your phone's software
Open the App Store or Google Play, find the Instagram listing, and use Update if one is offered. If you see Open, you may already have the version currently offered to your device; store availability can vary. Then check for a phone software update in your device settings. Both Apple and Google include app and system updates in their official troubleshooting paths for an app that stops working.
An update is not a guaranteed fix. It is a reasonable check because it can replace an older app build or address compatibility issues. Read any important on-screen instructions before starting a phone update, especially if the device needs charging or a stable connection. After updating, open Instagram and test the action that failed before changing anything else.
Do not assume that deleting and reinstalling Instagram will automatically get you a newer version. Check the store listing directly. That also lets you avoid an unnecessary reinstall when the app is already current.
Android: consider clearing the app cache
On Android, a cache clear can remove temporary app files without clearing all app storage. Depending on the phone, look under Settings → Apps → Instagram → Storage & cache → Clear cache or a similarly named menu. Google's Android storage guidance distinguishes temporary cache from app storage, and its Pixel troubleshooting article includes a cache step for an app that still fails after basic checks.
Do not choose Clear storage, Clear data, or a similarly named option unless you understand the result and are prepared to sign in again. Google says clearing an app's storage permanently deletes its local app data. The menu labels and effects can differ by device, so read the confirmation text on your own phone. If you cannot find a cache option, skip it and use the supported steps that are available to you.
On iPhone, there is no equivalent universal Instagram cache button in the ordinary app settings. Avoid following an Android-only walkthrough on an iPhone or installing a third-party cleaner just to perform this check.
Reinstall only after the simpler checks
If Instagram still fails after closing the app, restarting the phone, checking the connection and storage, and updating, consider uninstalling and reinstalling the app from the official store. Before doing so, make sure you know how to sign back in and can access any sign-in or recovery method linked to your account. Keep anything stored only on the device, such as unfinished work or drafts, in mind.
Apple warns that deleting and redownloading an app can cause loss of data stored in that app. The exact effect depends on where the app stores a particular item. Reinstallation is therefore a later troubleshooting step, not the definition of restarting Instagram. It does not delete your Instagram account, but it removes the installed copy of the app from the phone.
After reinstalling, sign in through the official app and test the original problem. If you still cannot sign in, follow Instagram's account-recovery help for the specific sign-in error. Do not share a password or one-time code with a person who claims to be able to repair the app for you.
When restarting does not solve the problem
Write down what failed and when: for example, whether the app never opens, opens without loading media, or crashes only when you use a specific feature. Note your phone model, app version if you can see it, and any error message. These details help you distinguish a repeatable device issue from a temporary service problem and make a support request more useful.
If other people report the same issue at the same time, wait and try again later rather than repeatedly uninstalling the app. If only your account has trouble signing in, use official Instagram account support. If the whole phone has problems beyond Instagram, consult the device maker's support instructions. None of these outcomes can be diagnosed reliably from one symptom alone.
Does restarting Instagram log me out?
Simply closing and reopening the app normally does not mean you have chosen to log out. A reinstall or data-clear action may require you to sign in again. Keep your recovery options available before taking either step.
Is restarting the app the same as restarting my account?
No. Closing an app or restarting a phone is a device troubleshooting step. It does not create a new account, reset your follower count, or change who can see your posts. If you meant changing an account setting, use the relevant Instagram Help instructions for that setting instead.
What should I try first on an iPhone or Android phone?
Close and reopen Instagram once. If that fails, restart the phone, check the connection and storage, and look for app or system updates. On Android, a cache clear may be available. Reinstall only after you have considered local data and sign-in access.